Poly-Wood, LLC (hereinafter "POLYWOOD") is the owner of the information collected on this site (polywood.com; hereinafter "Service"). We will not sell or rent this information, nor will we share it in ways different from what is disclosed in this statement unless you consent.

Cookies and IP Addresses

POLYWOOD is highly committed to your privacy. Like many sites, we use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We use cookies to keep track of your shopping cart and for other purposes like personalizing the site. Cookies are a small piece of information stored by your internet browser to your computers’ hard drive. Your browser is usually set up to initially accept cookies. If you set your browser to reject cookies, the site will not be able to recognize your cart, your account, or any personalization. We do not and cannot use cookies to gather your confidential information that may be stored on your hard drive. POLYWOOD also uses web beacons as a means to deliver us cookies in order to determine whether and how many times our web pages have been browsed. Third Party advertisers also help us display tailored content to our customers and serve ads on our behalf. These advertisers may also utilize cookies and/or web beacons to measure effectiveness, efficiencies, etc. of the sites.

External Links

This site contains links to other Web sites. POLYWOOD is not responsible for the privacy practices or the content of such sites.

Your Personal Information

Our site uses forms for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for the benefit of POLYWOOD to send information to customers about orders, to fulfill orders, to process and collect payments, to send promotional marketing material about our company and partners, and to contact customers about orders when necessary, and may be shared with third-party marketing partners for commercial purposes.. Demographic and profile data is also collected at our sites. We use this data to tailor your experiences at our sites, to show you content that we think you might be interested in, and to display the content according to your preferences.

Changing Your Subscription Preferences

You may revoke your consent to receive emails at any time by written notice or by contacting us here. If you are a registered user, you may change your preferences to receive or not to receive email or other communications from us by logging in to your account and indicating those preferences on the "My Account" section of our Service.

You may also instruct POLYWOOD to stop sending you emails, newsletters or other information by following the ‘unsubscribe’ instructions provided in the email. POLYWOOD may, however, continue to use your Personal Information to contact you to service your account or as otherwise authorized by law. Please note that if you use more than one name or e-mail address when communicating with POLYWOOD or using the Service, you may continue to receive communications from POLYWOOD to any name and/or email address not specified in your opt-out request.

Third-Party Service Providers

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, providing marketing assistance such as tailoring content on our sites and serving ads on our behalf, providing search results and links, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Customer information is considered to be an asset of POLYWOOD and as such may be transferred to another company as part of an acquisition of POLYWOOD.

Third-Party Marketing Partners

Your personal information may be shared with third party marketing partners and used for commercial purposes. You may revoke your consent and opt out of third-party data sharing at any time by written notice or by contacting us here. POLYWOOD may, however, continue to use your Personal Information to contact you to service your account or as otherwise authorized by law.

Information Security

We have instituted reasonable safeguards to help ensure that information collected is secure. We also take reasonable steps to ensure that third parties who work with us to make our website (including the software, applications and services provided on our website) available to you agree to protect personal information that they must access in order to serve you and to honor your preferences about contacts you receive.

When you send or otherwise transmit your sensitive information (such as your credit card number) to or though our website, your sensitive information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on an SSL-protected page, a picture of a closed lock appears at the bottom or top of some web browsers. Another way to tell if you are on a secure page is to check the URL or address of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with "https://" instead of "http://".

However, it is possible for third parties to access information despite our efforts. Without limiting the terms of our Terms of Use and this Privacy Policy, you understand that we do not guarantee that your use of our website and/or information provided by you will be private or secure and we are not responsible or liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of our website. You also understand that any information provided by you or collected by us or our agents in connection with your use of our website will be used in the manner described in our Terms of Use. Please do not use our website if you do not agree to the terms and conditions described in this Information Security section.

Legal Address

Poly-Wood, LLC
1001 W. Brooklyn St.
Syracuse, IN 46567
574-457-3284

Information for California Residents

This section provides additional information for residents of California under the California Consumer Privacy Act (CCPA). The terms used in this section have the same meaning as in the CCPA. This section does not apply to information that is not considered "personal information," such as anonymous, deidentified, or aggregated information, nor does it apply to publicly available information as defined in the CCPA.

Personal Information Collected in the Last 12 Months

We collect the following categories of personal information about Customers:

  • Personal Identifiers, including name, email address, postal address, telephone number, and tax ID number
  • Online Identifiers, including unique personal identifier, device identifier, IP address, customer number, and online identifier
  • Internet Activity, including interactions with websites, apps or ads and email open and click-through rates
  • Commercial and Financial Information, including purchases, credit card or debit card number, and bank or other financial account number
  • Inferences from other data

We collect the following categories of personal information about Newsletter Subscribers:

  • Personal Identifiers, including name, email address, postal address, and telephone number
  • Online Identifiers, including unique personal identifier, device identifier, IP address, and online identifier
  • Internet Activity, including interactions with websites, apps or ads and email open and click-through rates
  • Inferences from other data

We collect the following categories of personal information about Website Visitors:

  • Personal Identifiers, including name, email address, postal address, and telephone number
  • Online Identifiers, including unique personal identifier, device identifier, and IP address
  • Internet Activity, including interactions with websites, apps or ads and email open and click-through rates
  • Inferences from other data

Sources of Personal Information

We collect personal information about Customers from the following sources:

  • You (the consumer)

We collect personal information about Newsletter Subscribers from the following sources:

  • You (the consumer)

We collect personal information about Website Visitors from the following sources:

  • You (the consumer)
  • Data Analytics Providers
  • Ad Networks
  • Social Networks

Business or Commercial Purposes for Collecting Information

We collect personal information about Customers for the following business purposes:

  • Provide Products or Services
  • Sales and Marketing
  • Error Management
  • Quality Assurance
  • Security
  • Short-Term Transient Use

We collect personal information about Newsletter Subscribers for the following business purposes:

  • Sales and Marketing

We collect personal information about Website Visitors for the following business purposes:

  • Sales and Marketing
  • Error Management
  • Quality Assurance

Information Disclosed for Business or Commercial Purposes in the Last 12 Months, and Categories of Parties Disclosed To

Customers

Personal Information Disclosed Category of Party
Personal Identifiers, including name, email address, postal address, telephone number, and tax ID numberAd Network, Commerce Software Tool, Data Analytics Provider, Payment Processor, Sales & Marketing Tool, Service Providers
Online Identifiers, including unique personal identifier, device identifier, IP address, customer number, and online identifierAd Network, Commerce Software Tool, Data Analytics Provider, Payment Processor, Sales & Marketing Tool, Service Providers
Internet Activity, including interactions with websites, apps or ads and email open and click-through ratesAd Network, Commerce Software Tool, Data Analytics Provider, Sales & Marketing Tool, Service Providers
Commercial and Financial Information, including purchases, credit card or debit card number, and bank or other financial account numberAd Network, Commerce Software Tool, Data Analytics Provider, Payment Processor, Sales & Marketing Tool, Service Providers
Inferences from other dataAd Network, Commerce Software Tool, Data Analytics Provider

Newsletter Subscribers

Personal Information Disclosed Category of Party
Personal Identifiers, including name, email address, postal address, and telephone numberAd Network, Sales & Marketing Tool, Service Providers
Online Identifiers, including unique personal identifier, device identifier, IP address, and online identifierAd Network, Data Analytics Provider, Sales & Marketing Tool, Service Providers
Internet Activity, including interactions with websites, apps or ads and email open and click-through ratesAd Network, Data Analytics Provider, Sales & Marketing Tool, Service Providers
Inferences from other dataAd Network, Data Analytics Provider, Service Providers

Website Visitors

Personal Information Disclosed Category of Party
Personal Identifiers, including name, email address, postal address, and telephone numberSales & Marketing Tool, Service Providers
Online Identifiers, including unique personal identifier, device identifier, and IP addressAd Network, Commerce Software Tool, Data Analytics Provider, Sales & Marketing Tool, Service Providers
Internet Activity, including interactions with websites, apps or ads and email open and click-through ratesAd Network, Data Analytics Provider, Sales & Marketing Tool, Service Providers
Inferences from other dataAd Network, Commerce Software Tool, Data Analytics Provider, Sales & Marketing Tool, Service Providers

Information We Sell and Categories of Third Parties Sold To

We do not "sell" personal information as commonly understood (exchanging information for money). However, for business and commercial purposes we share certain personal information with third party vendors, as disclosed below. This sharing of information may be considered a "sale" under the broad definition of selling in the CCPA. You may opt-out here.

Customers

Personal Information Sold Category of Party
Personal Identifiers, including name and email addressSales & Marketing Tool
Online Identifiers, including unique personal identifier, device identifier, IP address, and online identifierData Analytics Provider, Sales & Marketing Tool
Internet Activity, including interactions with websites, apps or adsData Analytics Provider, Sales & Marketing Tool
Commercial and Financial Information, including purchasesData Analytics Provider, Sales & Marketing Tool
Inferences from other dataData Analytics Provider

Newsletter Subscribers

Personal Information Sold Category of Party
Personal Identifiers, including name and email addressSales & Marketing Tool
Online Identifiers, including unique personal identifier, device identifier, IP address, and online identifierData Analytics Provider, Sales & Marketing Tool
Internet Activity, including interactions with websites, apps or adsData Analytics Provider, Sales & Marketing Tool
Inferences from other dataData Analytics Provider

Website Visitors

Personal Information Sold Category of Party
Online Identifiers, including unique personal identifier, device identifier, and IP addressData Analytics Provider, Sales & Marketing Tool
Internet Activity, including interactions with websites, apps or adsData Analytics Provider, Sales & Marketing Tool
Inferences from other dataData Analytics Provider, Sales & Marketing Tool

Information We Share and Categories of Third Parties Shared With

We “share” certain personal information with third party ad networks for purposes of behavioral advertising, as disclosed below. This allows us to show you ads that are more relevant to you. You may opt-out of sharing here.

Customers

Personal Information Shared Category of Party
Personal Identifiers, including name, email address, postal address, and telephone numberAd Network
Online Identifiers, including unique personal identifier, device identifier, and IP addressAd Network
Internet Activity, including interactions with websites, apps or adsAd Network
Commercial and Financial Information, including purchasesAd Network
Inferences from other dataAd Network

Newsletter Subscribers

Personal Information Shared Category of Party
Personal Identifiers, including name and email addressAd Network
Online Identifiers, including unique personal identifier, device identifier, and IP addressAd Network
Internet Activity, including interactions with websites, apps or adsAd Network
Inferences from other dataAd Network

Website Visitors

Personal Information Shared Category of Party
Online Identifiers, including unique personal identifier, device identifier, and IP addressAd Network
Internet Activity, including interactions with websites, apps or adsAd Network
Inferences from other dataAd Network

CCPA Rights

Your CCPA rights are described below. You can make a Request to Know or a Request to Delete under the CCPA by submitting a Privacy Request at the top of this page, or by clicking here.

Right to Know

You have the right to request to know the following about the personal information we have collected about you in the past 12 months:

  • the categories and specific pieces of personal information we have collected about you
  • the categories of sources from which we collect personal information about you
  • the business and commercial purposes for which we collect personal information
  • the categories of third parties with whom we share the information
  • the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose

If you make a Request to Know more than twice in a 12-month period, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal information about you that you have provided to us. We will permanently delete from our records any personal information that is not necessary for our business operations and direct our service providers to do the same.

We consider information to be necessary for our business operations if it is used to:

  • Complete an obligation to you that you have requested
  • Detect and resolve issues related to security or functionality
  • Comply with legal obligations

Right to Non-Discrimination

If you exercise your CCPA consumer rights:

  • We will not deny goods or services to you
  • We will not charge you different prices or rates for goods or services, including through the use of discounts or other benefits or penalties
  • We will not provide a different level or quality of goods or services to you

Right to Opt-Out

You have the right to opt-out of the sale of your personal information.

You may opt-out of the "sale" of your information here.

Request Verification

Before we can respond to any CCPA requests, we will need to verify that you are the consumer who is the subject of the CCPA request. Verification is important for preventing fraudulent requests and identity theft.

The verification process depends on which type of request you make and how you make it. Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request.

For a request that seeks specific personal information, we ask that you sign a declaration stating that you are the consumer whose personal information is the subject of the request, as required by the CCPA.

In some cases, we may have no reasonable method by which we can verify a consumer's identity. For example:

  • If a consumer submits a request but we have not collected any personal information about that consumer, we cannot verify the request.
  • If the only data we have collected about a consumer is gathered through website cookies (i.e., the consumer visited our website but had no other interaction with us), we are unable to reasonably associate a requester with any data collected; therefore, we cannot verify the request.

Authorized Agent

A California resident's authorized agent may submit a Request to Know or a Request to Delete under the CCPA by emailing us at privacy@polywood.com. Requests submitted by an authorized agent will still require verification of the person who is the subject of the request in accordance with the process described above. We will also ask for proof that the person who is the subject of the request authorized an agent to submit a privacy request on their behalf. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 must submit proof of statutory power of attorney, but consumer verification is not required.

If you have trouble accessing this notice, please contact us at privacy@polywood.com.

Contact Us

If you have any privacy-related questions, please send them to privacy@polywood.com.